service

 
YouTube-famous Tesla rebuilder opens shop in "coopetition" with Tesla

YouTube-famous Tesla rebuilder opens shop in "coopetition" with Tesla

Without dealerships, service has been a regular challenge for Tesla and its owners. Reports are so rampant about months-long wait times for Tesla service that CEO Elon Musk has acknowledged that addressing service complaints is his No. 1 priority for 2019, especially after the company's sales... read more

May 12, 2019 by -
 
Map of Tesla service center locations in the U.S., December 2016

Waits for Tesla service get longer as more electric cars are sold

My 2013 Tesla Model S is now approaching 75,000 miles on the odometer. That happens to be the mileage benchmark for my next scheduled Tesla service. So I called my local... read more December 27, 2016 by


 
2017 Lincoln Continental, 2016 Detroit Auto Show

Lincoln to offer pickup, delivery for service; is it copying Tesla?

Not every luxury automaker plans to build electric cars that would compete directly with Tesla Motors. But other aspects of the Silicon Valley carmaker's business model may... read more June 28, 2016 by


 
2013 Tesla Model S owned by David Noland, Catskill Mountains, NY, Oct 2015

Tesla Freakonomics: Why Fans Should Hope Early Drivetrain Data Was Correct

Our recent article on the reliability implications of a Plug-In America survey of early Tesla Model S owners was met with skepticism from the company's supporters, and... read more December 28, 2015 by


 
2008 Ford Escape Hybrid

Dead Hybrid Battery: What Should I Do? (Owner Question)

Every once in a while, other media outlets will ask for advice from Green Car Reports on various fuel economy or car technology questions. We recently received one concerning... read more December 20, 2015 by


 
Onsite service by Tesla Motor technicians on 2013 Tesla Model S, upstate NY [photo: David Noland]

Life With Tesla Model S: Service Centers Get Crowded, Cost More

One of the coolest things about owning a Tesla Model S for almost three years now has been the service. When first revealed back in the spring of 2013—a few months... read more November 10, 2015 by


 
2015 Tesla Model S P85D door handle, captured from Consumer Reports video, May 2015

Tesla Model S Door-Handle Failures Still Plague Electric Car, Consumer Reports Learns: UPDATE

It is one of the more remarkable features of the Tesla Model S electric luxury sedan: door handles that retract flush with the body until needed. But the retracting door... read more May 28, 2015 by


 
2012 Fisker Karma from the Rogers' Classic Car Museum collection

The New Fisker Is Live: Original Karma Owners Get Most Support

Since it bought the remains of Fisker Automotive last year, Chinese parts giant Wanxiang has promised to restart production of the Karma extended-range electric sedan. And... read more May 4, 2015 by


 
Tesla Supercharger site with photovoltaic solar panels, Rocklin, California, Feb 2015

UPDATE: Tesla's First Solar-Powered Supercharger-Store-Service Center Now Open

Electric-car maker Tesla Motors has rapidly been opening Supercharger DC fast-charging stations throughout the U.S. and outside the country. But despite its goal of providing... read more March 2, 2015 by


 
2015 Nissan Leaf

Electric-Car Owners: Watch Out For Those Dealer Service Bills!

One of the benefits of battery-electric cars is that they have far fewer moving parts than gasoline vehicles, so they require less servicing. Or as the old saying goes... read more February 5, 2015 by


 
Tesla Model S 85D, 2015 Detroit Auto Show

Consumer Reports Rates Tesla Service Tops Among Carmakers

The Tesla Model S electric car has received plenty of praise from Consumer Reports, and now Tesla's repair service turns out to get high marks too. The Silicon Valley... read more February 4, 2015 by


 
Nissan Leaf electric car at Crater Lake, Oregon  [image: C. Bonville Photography]

Why Electric Car Owners Don't Want Gasoline Loaners From Their Dealers

It's often said by electric-car owners and advocates that once you start driving electric, you never want to go back. Now it appears that at least a handful of car dealers... read more September 15, 2014 by


 
2012 Fisker Karma during road test, Los Angeles, Feb 2012

Fisker Karma Owners Can Soon Buy Spare Parts, Wanxiang Says

Owners of the 2012 Fisker Karma range-extended electric luxury car got some good news last week: The company that now owns the carmaker has promised that supplies of spare... read more August 26, 2014 by


 
2011 Nissan Leaf prototype

Nissan Leaf New Battery Cost: $5,500 For Replacement With Heat-Resistant Chemistry

Three and a half years after the first Nissan Leaf went on sale, Nissan has announced the cost of a replacement lithium-ion battery pack for its electric car. It's a... read more June 28, 2014 by


 
2012 Chevrolet Volt

GM Offers Free Fix For 2012-13 Chevrolet Volt Battery Coolant Issue

General Motors is offering to perform free battery-pack inspection and repairs for owners of its range-extended electric Chevrolet Volt, to correct a potential... read more June 21, 2014 by


 
2012 Toyota RAV4 EV, Newport Beach, California, July 2012

Buying An Electric 'Compliance Car'? Think Hard About Servicing First

There are now more than a dozen plug-in electric cars for sale in the U.S., but not all electric cars are created equal. And a pair of recent articles about service... read more February 26, 2014 by


 

 
 

 
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