• 2016 Tesla Model S

    Consumer Reports' enthusiasm for Tesla electric cars has fluctuated, but owners' enthusiasm has apparently remained steady. The magazine that once declared the Tesla Model S to be the best car it ever tested, but more recently it has raised concerns over reliability, and criticized the automaker's Autopilot driver-assist system. Nonetheless, Tesla once again topped Consumer Reports' annual customer satisfaction rankings this year. DON'T MISS: Tesla falls even further as Consumer Reports ranks reliability The rankings are based on a survey of owners of cars one to three years old, with scores...

  • Tesla Model S at Supercharger site in Ventura, CA, with just one slot open  [photo: David Noland]
    Tesla Model S Owners Love Their Cars The Most Of Any Owners

    A recent customer survey shows owners love their Tesla Model S electric cars.

  • 2013 Tesla Model S and 2011 Chevrolet Volt in garage; photo by George Parrott
    Here's Why Electric Cars Will Succeed: Owners Just Adore Them

    Imagine you're a carmaker, and you found you could build a type of vehicle that customers all absolutely adored. Not just liked. Not just said, "Yeah, it's fine, it does what I need"--but out-and-out loved, cherished, talked about incessantly, and recommended to everyone they met, all the time...

  • 2011 Nissan Leaf plugged into an EVgo quick-charging station, Texas
    Plug-In Electric Car Buyers Very Satisfied With Cars: Report

    A new report issued today on the current status of plug-in electric cars suggests that buyers are very happy with their cars, and plug-in sales are rising faster than hybrids sales did after they were launched. "Customer experiences have typically been extremely positive," says the report, citing...

  • 2013 Ford C-Max Hybrid, Los Angeles, August 2012
    2013 Ford C-Max, Fusion Hybrids To Be Modified To Boost MPG In Real-World Use

    That noise you heard yesterday afternoon? That was the sound of the other shoe dropping. Ford said yesterday that it will "enhance the on-road fuel economy performance" of the 77,000 2013 hybrid models it's sold over the last year, in an effort to "improve customer satisfaction." The announcement...

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