Carwings and charging
It would be nice to report that Nissan has improved its Carwings telematics service over the past two years. But it hasn't, and the service remains the weakest link of owning a Leaf.
To start, Carwings’ charging-station information remains patchy and inaccurate (though this may vary by country; it is certainly the case in the U.K.).
In November, while on the way to a business meeting, inaccurate Carwings data directed me to a charging station that simply did not exist. Without the range to make it to the next charging station, I was forced to look for a standard outlet to charge at.
Ultimately, the car ended the day on the back of a tow truck after I failed to find an alternative place to charge.
Carwings’ inaccuracies don’t stop there. According to the odometer in our Leaf, it has traveled a little more than 32,000 miles since new. Carwings reports that it has only traveled 25,000 miles.
Moreover, its range predictions haven’t improved despite a software upgrade. On one occasion, less than 10 minutes after we'd quick-charged the battery to 98 percent, Carwings proudly warned us that, laden with two adults, two children, two dogs and luggage, our car wouldn’t reach its destination.
Thirty minutes later, we arrived safely at our destination, with at least 15 miles to spare. (Carwings failed to apologize.)
The iPhone Carwings app has also been a trial. For three months, it refused to connect to the Carwings servers, making remote monitoring and presetting the climate control only possible through a third-party app, LeafLink.
It took Nissan U.K. two months to rectify the issue.
Performance and handling
Almost two years after leaving the dealer, our 2011 Nissan leaf still performs as it did when new--accelerating well under most conditions, with only a hint of sluggishness when battery charge or temperature is low.
We replaced the factory-standard Ecopia E150 tires with aftermarket Michelin Energy Saver tires, and our now Leaf performs and handles far better than it did when new. The body roll is reduced, handling feels more precise, and grip seems improved.
And with longer tread life, we’ve already managed almost as many miles on the Michelins as we did on the original Ecopias--with half the tread on the newer tires still remaining.
Our verdict: No regrets
After nearly two years and more than 32,000 miles, our 2011 Nissan Leaf still performs as we had hoped it would when we bought it.
Our dealer experience has been good, with our local dealer still offering exemplary servicing for a very reasonable price.
Including servicing, insurance, electricity, and loan payments, our 2011 Nissan Leaf has cost us somewhere in the region of $18,000 so far.
It has also saved us more than $10,000 in gasoline costs compared to our previous car, a 1992 Volvo 240 Wagon.
As for regrets? There are none.
In fact, driving the Leaf has become such a part of our family life that we’ve now invested in a second electric car: a 2013 Renault Twizy microcar.
Which means our gas-guzzling 2008 Toyota Prius is now relegated to the lowly position of long-distance third car.
+++++++++++
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It is fun to read your review as my Leaf was delivered on February 5, 2011 and has just under 35,000 miles today.
It seems we have had almost the same experience (except I am in San Francisco and Marin County, CA). I still love the Leaf and hope to enjoy it as long as it is practical to do so.
I have an SV model without a quick-charge port. I also got a 4-star rating on the battery report for the charging while at a high state of charge. I believe this is due to the twice-daily charging and not the quick-charging as you theorized. It would be nice if Nissan could tell us exactly why we got the 4-stars, but I am not holding my breath for a better explanation.
I hope things are going well at your new job!
If not maybe someone will start an aftermarket option of LEAF battery cooling !
But everything else has been spot on. I have the same slow windows and ragged carpets. I have also replaced my tires but not as a planned event which has been the only headache for me.
now, i drive slower to maximize range but actually started doing that with the Prius but am able to get about 88 miles in Summer, 75 in Winter so the "loss" I have experienced has not affected me yet!
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