Tesla Model S Door-Handle Failures Still Plague Electric Car, Consumer Reports Learns: UPDATE

Tesla Model S Door-Handle Failures Still Plague Electric Car, Consumer Reports Learns: UPDATE

It is one of the more remarkable features of the Tesla Model S electric luxury sedan: door handles that retract flush with the body until needed. But the retracting door handles proved tricky in practice; owner of early Model S cars reported that quite a lot of them had to be replaced under... read more

May 28, 2015 by  -
Tesla Model S 85D, 2015 Detroit Auto Show

Consumer Reports Rates Tesla Service Tops Among Carmakers

The Tesla Model S electric car has received plenty of praise from Consumer Reports, and now Tesla's repair service turns out to get high marks too. The Silicon Valley... read more February 4, 2015 by 

Nissan Leaf electric car at Crater Lake, Oregon  [image: C. Bonville Photography]

Why Electric Car Owners Don't Want Gasoline Loaners From Their Dealers

It's often said by electric-car owners and advocates that once you start driving electric, you never want to go back. Now it appears that at least a handful of car dealers... read more September 15, 2014 by 

2012 Fisker Karma during road test, Los Angeles, Feb 2012

Fisker Karma Owners Can Soon Buy Spare Parts, Wanxiang Says

Owners of the 2012 Fisker Karma range-extended electric luxury car got some good news last week: The company that now owns the carmaker has promised that supplies of spare... read more August 26, 2014 by 

2011 Nissan Leaf prototype

Nissan Leaf New Battery Cost: $5,500 For Replacement With Heat-Resistant Chemistry

Three and a half years after the first Nissan Leaf went on sale, Nissan has announced the cost of a replacement lithium-ion battery pack for its electric car. It's a... read more June 28, 2014 by 

2012 Chevrolet Volt

GM Offers Free Fix For 2012-13 Chevrolet Volt Battery Coolant Issue

General Motors is offering to perform free battery-pack inspection and repairs for owners of its range-extended electric Chevrolet Volt, to correct a potential... read more June 21, 2014 by 

2012 Toyota RAV4 EV, Newport Beach, California, July 2012

Buying An Electric 'Compliance Car'? Think Hard About Servicing First

There are now more than a dozen plug-in electric cars for sale in the U.S., but not all electric cars are created equal. And a pair of recent articles about service... read more February 26, 2014 by 

Onsite service by Tesla Motor technicians on 2013 Tesla Model S, upstate NY [photo: David Noland]

Life With Tesla Model S: Electric-Draw Vampire Slain, At Last

This started out as a feel-good article about another great experience I had with Tesla's extraordinary service program. But it morphed into a detective story that apparently... read more December 6, 2013 by 

2013 Tesla Model S P85 service loaner vehicle [photo: David Noland]

Life With Tesla Model S: Three Days Of Service Nirvana

A few months ago, some minor glitches in my 2013 Tesla Model S were fixed at the Tesla service center in White Plains, New York. It was a perfectly satisfactory experience... read more September 4, 2013 by 

2013 Tesla Model S in Queens, NY, service center, awaiting delivery to buyer David Noland, Feb 2013

Life With Tesla Model S: Trying Out The Service Program

Tesla's announcement last month of its new service program sounded almost too good to be true. If anything went wrong with my 2013 Tesla Model S, promised CEO Elon Musk... read more June 12, 2013 by  17

2012 Fisker Karma during road test, Los Angeles, Feb 2012

Orphaned Fisker Owners Offered $4K/Year Service Contract By...Whom?

Fisker Karma owners are probably feeling a little abandoned right now. As investors pick over the company like vultures around a corpse in the desert, many owners might be... read more May 30, 2013 by  5

2013 Tesla Model S before DC-to-Boston road trip, Feb 2013 [photo: Aaron Schildkraut]

Tesla Tunes Up Model S Warranty, Loaner Cars, Service Plan

On Friday, Tesla held a media call to reveal another in the series of announcements touted in tweets by CEO Elon Musk. This time, the news covered enhancements to the... read more April 29, 2013 by  10

2013 Tesla Model S

Tesla Model S Loaners For Tesla Model S Owners, Elon Musk Says

Loaners cars are now routinely provided by luxury carmakers when their customers have cars in for servicing. Now Tesla Motors [NSDQ:TSLA] is joining the crowd, providing... read more April 12, 2013 by  8

GM engineer fits structural reinforcement to distribute crash energy away from Chevy Volt battery.

Does $5K Tool Really Cause Chevy Dealers To Drop Volt Electric Car?

If you were a car dealer, would you decide not to sell a plug-in electric car because you had to buy a $5,000 tool to service it? We didn't think so. Late last year, trade... read more February 5, 2013 by  23

2013 Suzuki Kizashi

Should I Buy A New Suzuki (Now That It's Leaving The U.S.)?

There's nothing like a bargain price on a brand-new car. And since Suzuki has announced that it'll stop selling cars in the U.S., there are bargains galore on new Suzuki... read more November 8, 2012 by  2

Steve Marsh's 2011 Nissan Leaf: 11 Months, 36,000 Miles

Nissan Leaf: Does A Battery Inspection Give Peace Of Mind?

When a Nissan dealer services an all-electric Nissan Leaf, the garage’s diagnostic computer produces a Battery Information Sheet that can give the owner a an... read more June 25, 2012 by  16


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