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Orphaned Fisker Owners Offered $4K/Year Service Contract By...Whom?

 
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2012 Fisker Karma during road test, Los Angeles, Feb 2012

2012 Fisker Karma during road test, Los Angeles, Feb 2012

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Fisker Karma owners are probably feeling a little abandoned right now.

As investors pick over the company like vultures around a corpse in the desert, many owners might be wondering just how they'll get their expensive, luxury plug-in sedan serviced.

That's where a company called Hybrid Support Solutions comes in, with a $4,000 per year support package. Well, possibly.

Hybrid Support Solutions, or HSS, contacted Fisker owners recently to offer support for their Karmas in absence of factory support--technical assistance, vehicle improvements, parts sourcing, that sort of thing.

The email from HSS said that the team was made up of the original support and technical service team from Fisker--and that "We have put many long hours and effort supporting this exceptional vehicle, and we endeavour to continue with this piece of automotive and design history."

For $3,995 per year, HSS will cover labor costs, advice, recommendations and access to the company's knowledge library. Technicians will work on Karma vehicles at a Fisker dealer, or if you live a distance away from the nearest dealer, they'll come out to work on your car. What the cost doesn't seem to include is parts and "special operations"--with the vehicles out of warranty, $4K can only get you so far.

The only trouble is, nobody quite knows who they actually are.

Discussions on the Fisker Buzz forum suggests the company isn't forthcoming about its origins, and naturally a few owners are a little skeptical. Others are maintaining a cautious optimism, but between one emotion and the other there's not a lot Karma owners can do until they receive more information.

Ominously, HSS's website no longer appears to be working, at time of writing--and its Facebook page hasn't been updated since May 8.

All of which leaves us wondering--just who is offering to provide support for Karma owners?

And would you pay $4K for a service with no clear goals?

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Comments (5)
  1. I own a Karma, LOVE the car, I haven't needed any support, the car has been flawless, but if I did, handing $4 grand to these guys for an at best "merky" service (their services and how a service call would be handled, parts, etc. are not clearly defined) is ridiculous.
     
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  2. I also own a Karma and love the car. I have had less problems with it than my previous CLS Mercedes. I hope that the company is purchased by Fisker / Richard Li or Bob Lutz / Wanxiang and I can continue to obtain service through my dealer in Tampa. If both of these deals fall through, then I would consider Hybrid Solutions but would need to know more about how the deal would work before a dropped $4000 on a service plan. I would like to keep driving this car as long as possible.
     
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    Bad stuff?

  3. Never understood why anyone would have bought a Karma.
     
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  4. it was gorgeous. It drove like a rocket. It was a Chevy Volt that had swapped DNA with a corvette.
     
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  5. Scam a lama ding dong. That outrageous. My gasoline car doesn't even burn that much gasoline in a year plus parts and maintenance. Buyer beware. I think Fisker was going for style first and rushed their product to the market before it was ready (to get low interest loans no doubt) and compared to the Tesla Model S which Elon Musk was a stickler for details and he was careful to ramp up slowly so Tesla would not suffer the same fate. Hopefully Fisker can get it together and start producing cars once again but I wouldn't hold my breath
     
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