Warranty

 
How to negotiate for a new Nissan Leaf battery pack: electric-car owner advises

How to negotiate for a new Nissan Leaf battery pack: electric-car owner advises

In designing, testing, and producing the Nissan Leaf, the first modern electric car sold in volume, Nissan made a design decision that some other companies didn't. It chose not to build an active thermal-conditioning system (otherwise known as cooling) into its battery pack. Instead, it relies on... read more

April 20, 2017 by -
 
2015 Tesla Model S 70D, Apr 2015  [photo: David Noland]

High Tesla warranty costs show learning to make cars is hard

Tesla Motors has received high praise not just for its electric cars, but also for its high standard of customer service. Customers have been as impressed with the company's... read more April 29, 2016 by


 
2013 Tesla Model S owned by David Noland, Catskill Mountains, NY, Oct 2015

Tesla Freakonomics: Why Fans Should Hope Early Drivetrain Data Was Correct

Our recent article on the reliability implications of a Plug-In America survey of early Tesla Model S owners was met with skepticism from the company's supporters, and... read more December 28, 2015 by


 
Tesla Model S lithium-ion battery pack in rolling chassis   [photo: Martin Gillet via Flickr]

Two-Thirds of Earliest Tesla Drivetrains To Need Replacement In 60,000 Miles, Owner Data Suggests

With almost 100,000 on the world's roads, the Tesla Model S electric car is a remarkable achievement. It remains the longest-range electric car in volume production more than... read more December 9, 2015 by


 
Onsite service by Tesla Motor technicians on 2013 Tesla Model S, upstate NY [photo: David Noland]

Life With Tesla Model S: Service Centers Get Crowded, Cost More

One of the coolest things about owning a Tesla Model S for almost three years now has been the service. When first revealed back in the spring of 2013—a few months... read more November 10, 2015 by


 
Tesla Model S electric-car road trip, Route 66 Museum, Elk City, Oklahoma  [photo: David Noland]

Life With Tesla Model S: Extended Warranty, 'Tricky' Owners & More Updates

I've had my 2013 Tesla Model S for two and a half years now, and I've reported on the entire process, from ordering through delivery. After an update on my battery... read more October 28, 2015 by


 
2015 Tesla Model S P85D - 'Chiseled by man and nature'  [photo: George Parrott]

Tesla Model S: Too Many Problems To Recommend, Consumer Reports Says

Every honeymoon comes to an end sooner or later, and so it was with Consumer Reports and its former paramour, the Tesla Model S electric car. As part of its yearly... read more October 21, 2015 by


 
Tesla Model S in Albuquerque's 'snowstorm' during NY-to-California road trip  [photo: David Noland]

Life With Tesla Model S: Should I Buy The Extended Warranty?

The odometer on my 2013 Tesla Model S ticked over 49,000 miles yesterday. That means I’ll soon be facing a big financial decision: whether or not to buy Tesla’s... read more September 28, 2015 by


 
2011 Nissan Leaf SL

Nissan Leaf Battery Capacity Lawsuit: Court Approves Settlement

Nissan appears to have reached a final settlement with plaintiffs in a class-action lawsuit over Nissan Leaf electric-car batteries that now goes back almost three years. The... read more July 20, 2015 by


 
2014 Tesla Model S

Tesla Model S Drive-Unit Replacements: How Big A Problem?

It was a car company's worst public-relations nightmare. Edmunds.com, the widely-read automotive website, bought a Tesla Model S for long-term testing in February 2013. After... read more August 8, 2014 by


 
2011 Nissan Leaf prototype

Nissan Leaf New Battery Cost: $5,500 For Replacement With Heat-Resistant Chemistry

Three and a half years after the first Nissan Leaf went on sale, Nissan has announced the cost of a replacement lithium-ion battery pack for its electric car. It's a... read more June 28, 2014 by


 
2011 Nissan Leaf

Nissan Leaf Electric Car Added To Certified Used Program

Electric cars have been on sale almost three years now, which means that some of them are starting to show up on used-car lots. To alleviate concern over the unknown future... read more September 12, 2013 by


 
2013 Nissan Leaf

Nissan Tests New Heat-Resistant Battery For Leaf Electric Car

Nissan is testing a revised lithium-ion cell chemistry for its Leaf electric car that the company says appears to be as durable in sustained extreme heat as its current... read more August 26, 2013 by


 
Lithium-ion battery pack of 2011 Nissan Leaf, showing cells assembled into modules

Nissan To Offer Leaf Battery Replacement Plan: $100 A Month

To allay fears about loss of capacity in its Leaf electric-car battery packs, Nissan announced today that it would offer what amounts to a battery leasing program after the... read more June 20, 2013 by 65


 
2013 Tesla Model S before DC-to-Boston road trip, Feb 2013 [photo: Aaron Schildkraut]

Tesla Tunes Up Model S Warranty, Loaner Cars, Service Plan

On Friday, Tesla held a media call to reveal another in the series of announcements touted in tweets by CEO Elon Musk. This time, the news covered enhancements to the... read more April 29, 2013 by 10


 
2013 Nissan Leaf (Japanese trim)

Nissan Leaf Battery Capacity Loss: Covered By Warranty, Now

Nissan is becoming the first manufacturer to offer limited warranty on battery capacity loss, when it implements a new warranty in Spring 2013. Announced via the... read more December 27, 2012 by 19


 

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