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2013-2014 Ford C-Max Hybrid Recalled Over Airbag Software Issue


2013 Ford C-Max Hybrid, Los Angeles, August 2012

2013 Ford C-Max Hybrid, Los Angeles, August 2012

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A recall has been issued for 2013 and 2014 Ford C-Max Hybrid vehicles, to fix faulty airbag software.

The recall will correct an issue with software in about 65,000 C-Max models that controls the restraint control module (RCM), which determines when airbags should deploy in a crash.

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Errors in RCM programming may result in delayed deployment of the side-curtain rollover airbag, increasing the chance of injury in certain types of rollover situations.

Ford dealers will reprogram the module free of charge; appointments to do are expected to begin May 26.

As well as 2013 and 2014 C-Max models built from January 19, 2012, through February 24, 2014, the recall also encompasses 2013 and 2014 Escape crossovers, for a total of 692,500 vehicles altogether.

This is the second C-Max recall in as many months.

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On April 2, Ford issued a recall for the hybrid--as well as the Fusion and Lincoln MKZ sedans--to correct potentially substandard weld joints used to attach the seat-back recliners to their frames.

The affected seats could loosen or lean while driving, according to the recall notice. Dealers are expected to begin replacing the seat backs May 19, just before inspections for the airbag-software recall begin.

Owners can contact Ford at 1-800-392-3673, and reference recall number 14S04.

In addition, the recall notice can be found at the National Highway Traffic Safety Administration's Safercar.gov website under ID number 14V237000.

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